Spindle Applications Company
Precision angular contact bearings laid out on a clean assembly bench in cold side light

Legal

Terms of Service

These terms apply to NTN bearing enquiries and purchases started through ntnjp.com.

01

Enquiries and Specifications

The buyer provides the complete bearing and machine information, and Spindle Applications Company and the buyer confirm the specification before a quotation is accepted.

  1. 1.1The buyer supplies the full NTN model number, including any precision, matching or preload details that form part of it. Dimensions alone do not identify a precision bearing.
  2. 1.2For matched bearings, the buyer supplies the set markings and the bearing position, so the set is quoted as a complete arrangement and not as separate line items.
  3. 1.3The buyer supplies the machine model, quantity, destination country and postal code, and required date.
  4. 1.4Any identification gap, including the exact specification or the completeness of the assembly, is resolved before the quotation is accepted.

02

Technical Changes

No substitution or technical change goes ahead without the buyer's approval.

An alternative is considered only when it is separately identified, so the buyer can check it against the documented machine arrangement. This covers any change to precision, preload, matching or bearing position.

03

Quotations and Orders

Each order is based on a written quotation that sets out the items below, and the buyer places the order after reviewing them.

Quotation item What it states
ModelThe product model being quoted
QuantityThe number of bearings or sets
Price and currencyThe price and the currency it is quoted in
AvailabilityThe supply status of the quoted items
Estimated lead timeThe expected time to supply
ValidityThe period during which the quotation stands
Freight or tax termsAny freight or tax terms that apply
  1. 3.1Before ordering, the buyer confirms the specification, quantity, delivery details, payment arrangements and commercial terms.
  2. 3.2The buyer requests any product documents it needs at the quotation stage, so they are agreed before the order is placed.

04

Shipping and Documents

The shipping method, dispatch arrangements and required transport documents are confirmed when the order is placed.

  • Shipping method

    Agreed for the destination given in the enquiry.

  • Dispatch arrangements

    Set against the order and the buyer's required date.

  • Transport documents

    Listed at order so they travel with the shipment.

05

Receipt and Discrepancies

The buyer checks labels, quantity and visual condition on receipt, and reports any discrepancy with the order number and photos.

  1. 5.1Check the product labels against the model and set markings on the order.
  2. 5.2Count the delivered quantity, and confirm that matched sets are complete.
  3. 5.3Inspect the packaging and the visual condition of the goods.
  4. 5.4Send the order number and clear photos of any discrepancy to info@ntnjp.com so it can be resolved.
Technician inspecting a precision bearing under bench light at a receiving station Sealed bearing cartons stacked on a pallet in a clean warehouse

06

Liability and Website Use

Spindle Applications Company supplies products as described in the accepted written quotation, and website content is general information that does not replace that quotation.

Liability

  1. 6.1Quotations are prepared from the information the buyer provides. The buyer remains responsible for the accuracy of that information and for the final selection of the bearing for its machine.
  2. 6.2Mounting, operation and maintenance of the bearings are the responsibility of the buyer or its appointed technicians.
  3. 6.3The confirmed commercial terms of an accepted written quotation take precedence over general information on this website. Nothing in these terms limits any right that cannot be limited by law.

Website use

  1. 6.4Product listings on this site are for reference. Price, availability and lead time are confirmed in the written quotation. You can browse the range on the NTN bearing products page.
  2. 6.5Use this website lawfully. Do not attempt to disrupt it, gain unauthorised access to it, or submit false enquiries through it.
  3. 6.6Contact details and requirements sent through this website are used to respond to the enquiry and to process any resulting order.
  4. 6.7These terms may be updated from time to time. The version published on this page applies to new enquiries and orders.

07

Contact

Questions about these terms, a quotation or an order go directly to Spindle Applications Company by email or at the address below.

  • Email

    info@ntnjp.com

  • Address

    1501 East Woodfield Road, Suite 400E, Schaumburg, IL 60172, USA

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